Privacy Policy

At PLTFRM Wolwespruit, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website.

Website: https://pltfrmwolwespruit.co.za

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including when you:

Submit an enquiry or contact form
Book or enquire about an event or venue hire
Subscribe to our newsletter
Contact us via email
Participate in promotions, competitions, or surveys (where applicable)

This information may include:

Name
Email address
Phone number
Event details
Any additional information you choose to provide

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring website

This information helps us improve our website and user experience.

How We Use Your Information

We use your information to:

Respond to enquiries
Manage bookings and event requests
Provide customer support
Send newsletters or marketing communications (only if you have opted in)
Improve our website and services
Analyse website traffic and performance
Comply with legal obligations

We will never sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Improve website functionality
Measure website traffic and performance
Support security and spam prevention

You can choose to disable cookies through your browser settings, although some parts of the website may not function correctly.

Contact Forms

When you submit a contact or booking enquiry, we collect the information you provide so that we can respond to your request.

We retain these enquiries only for as long as necessary to provide our services and maintain appropriate business records.

Newsletter Sign-ups

If you subscribe to our newsletter, we will use your email address to send updates about:

Events
Live entertainment
Promotions
Specials
News and announcements

You may unsubscribe at any time using the unsubscribe link included in every email.

Comments

If commenting is enabled on our website, when visitors leave comments we collect the information shown in the comments form, along with the visitor's IP address and browser information to assist with spam detection.

Comments may be retained indefinitely so that follow-up comments can be recognised and approved automatically.

Media Uploads

If you upload images to our website (where applicable), we recommend removing embedded location data (EXIF GPS), as visitors may be able to download and extract this information.

Embedded Content

Pages on this website may include embedded content from third-party websites, such as:

YouTube videos
Instagram posts
Facebook content
Google Maps

Embedded content behaves exactly as if you had visited the third-party website directly.

These websites may collect data, use cookies, and monitor your interaction with their content according to their own privacy policies.

Third-Party Services

We may use trusted third-party providers to help operate our website and services, including:

Website hosting providers
Analytics services
Email marketing platforms
Booking and reservation systems
Spam detection services

These providers only receive the information necessary to perform their services and are required to protect your information.

Data Security

We take reasonable technical and organisational measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Respond to enquiries
Provide our services
Meet legal, accounting, and regulatory requirements
Resolve disputes

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Subject to applicable privacy laws, you may request to:

Access the personal information we hold about you
Correct inaccurate information
Update your details
Request deletion of your personal information where legally permitted
Withdraw consent for marketing communications

To make any of these requests, please contact us using the details below.

Children's Privacy

PLTFRM Wolwespruit welcomes families and hosts children's events. Our website is not intended to knowingly collect personal information directly from children. Where information relating to a child is required for a booking or event, it should be provided by a parent or legal guardian.

Links to Other Websites

Our website may contain links to external websites for your convenience.

We are not responsible for the privacy practices or content of these third-party websites and encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or website functionality.

The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

PLTFRM Wolwespruit

Email: info@pltfrmwolwespruit.co.za

Website: https://pltfrmwolwespruit.co.za